Genpact Walkin Interviews For Freshers/Exp. Further details For this Job is Total no of Vacancies, Education Qualification, Experience Details, Location of Job and Detailed Description etc,. Genpact Walkin Jobs apply for All graduates as soon as possible and given details as below.
Genpact Walkin Jobs For Freshers/Exp
Company Name : Genpact
Job Role : Associate/Senior Associate
No of Vacancies : Multiple Jobs
Qualification : Any Graduates
Experience : 0 – 3 Years
Job Location : Hyderabad, Bangalore/NCR
Company Profile :
Genpact is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – putting data and digital to work to create bold, lasting results – because transformation happens here.
Description About Job :
- Responsible for meeting all critical SLAs including AHT, CSat and FCR
- Publishing critical metrics report daily, weekly and monthly to the internal stake holders
- Responsible for follow ups to customers to maintain relationships and identify potential unresolved issue to enhance the overall experience of customer.
- Excellent communication skills, Over 18 months Experience/Fresher in Technical Support (Hardware products).
- Tech savvy- Knows usage of Android phones, Chromebook and other client products and Background of Hardware domain or Hardware Certification an added advantage.
- Monitoring teams capability to handle technical issues and addressing the best possible solution.
- Responsible for all unresolved issues and escalating it further for resolution
Salary Details : Best In Industry
Apply Mode : Walkin
Walkin Date : 10th Feb 2018
Walkin Time : 11.00 AM
Venue Details :
Genpact, 6th floor,
GN 37/1,Sector V,
Kolkata – 700 091.
Interested and eligible candidates apply this position by following link as soon as possible. Aspirants Can Comment us their related query below. Genpact Walkin Jobs For Freshers/Exp.