Dell Walkin Interviews For Freshers/Exp. Further details For this Job is Total no of Vacancies, Education Qualification, Experience Details, Location of Job and Detailed Description etc,. Dell Walkin Jobs apply for All graduates as soon as possible and given details as below.
Dell Walkin Interviews For Freshers/Exp
Company Name : Dell
Job Role : Technical Support Process
No of Vacancies : Multiple Jobs
Qualification : Any Graduate
Experience : 0 – 0 Years
Job Location : Gurgaon
Company Profile :
Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Description About Job :
- Responsible for providing telephone support for customers on operation or maintenance of Dell products.
- Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
- Responsible for OOW, Total solutions, YTT and In warranty extension sales.
Performs work in accordance to standardized policies and procedures.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Ensure proper escalation procedures are followed.
Responsible for customer satisfaction through effective handling of customer problems.
- Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
Salary Details : As per industry
Apply Mode : Walkin
Walkin Date : 19th July 2018
Walkin Time : 12:00 PM – 03:00 PM
Venue Details :
Dell International Services,
Vipul Tech Square, Opposite Central Park,
Sector Road, Sector – 43, Gurgaon – 122002.
Interested and eligible candidates apply this position by following link as soon as possible. Aspirants Can Comment us their related query below. Dell Walkin Jobs For Freshers/Exp.